
Expensify is an expense tracking application, found by David Barrett who himself hated managing his expense reports. But he didn’t try to sell his offering as a software that scans receipts and interfaces with accounting. Instead, he positioned it as a solution that allowed people to focus on what they loved by eliminating the time spent on managing their expenses.
As strong a reason-to-buy as it was, this was actually a trojan horse that hid within itself the real brand purpose – innovatively feeding the homeless people on the streets. This noble brand purpose took the shape of Expensify Karma Cards, which not only tracked the expenses but spent 10 percent of the revenue towards providing food security, housing, climate justice and other causes. Customers connected to this noble brand purpose and how! They were more than happy to sacrifice the typical reward points that other cards were offering.